FAQ

Installation

Will DataEase 7.2 overwrite my old DataEase version?

When I try to install 7.2 it does not accept my license number. What shall I do?

DataEase report that you need to install, or problem with Side by Side installation

Upgrade

Do I have to pay to upgrade from 7.0 and 7.1 to 7.2?

I have bought 7.1 LITE, what do I do?

I have EXEC, I can't find the 7.2 EXEC?

Do I have to register all my different license numbers?

I used to own a lot of DataEase licenses, but I can't find them, what do I do?

Get started with 7.2

Can I use my old License number with 7.2?

I have installed 7.2, what do I do?

Products

What are the limitations of the DataEase TRIAL version?

Where can I buy DataEase 7.2?

I cant find the FULL version of DataEase 7.2 for download?

Support

How do I get support?

Samples and Tutorial

What is the username and password for tutorial and samples applications?

Help

What has happend to the help files?

Why does DataEase look up a web site when I try to open help?

Where is the DataEase HELP WIKI?

Migration

Will 7.2 automatically migrate my applications?

Migration of German, Swedish, Danish and other applications that use , as decimal seperator.

Contacting DataEase

How do I contact DataEase?

Partners

Is there a partner in my country?

Bugs

I think I have found a bug in the product, what do I do?

Network

I am running DataEase 7.2 over CITRIX and I get user conflict, what do I do?

Sorting and Character Sets

Support for extended characters like Arabic, Greek, Russian etc.

Sorting is not correct in DataEase, what do I need to do?